Privacy Policy

Who we are

Our website address is http://issoft.com.au. We are a Melbourne-based web and software development company committed to protecting your privacy and data while you interact with our site and services.

Comments

When visitors leave comments on our site, we collect the information provided in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.

If you use the Gravatar service, an anonymized string (hash) created from your email address may be sent to Gravatar to check if you are using it. You can view their privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile picture becomes visible publicly alongside your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors may download and extract location information from any images published on the site.

Cookies

When you leave a comment, you may choose to save your name, email address, and website in cookies. These are for your convenience and will last for one year.

If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.

Upon logging in, several cookies will be set to store your login details and screen preferences. Login cookies remain for two days, screen option cookies for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes these cookies.

If you edit or publish a post, an additional cookie will be saved in your browser. This cookie stores the post ID of the article and expires after one day.

Embedded content from other websites

Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited the source website directly. These websites may collect data about you, use cookies, include third-party tracking, and monitor your interaction with the content — especially if you have an account and are logged in to that third-party site.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address may be included in the reset email for verification purposes.

How long we retain your data

Comments and their metadata are retained indefinitely to help us recognize and automatically approve any follow-up comments.

For users who register on our website (if applicable), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also access and modify this information.

Your Data Rights

If you have an account on this site or have left comments, you may request a copy of the personal data we hold about you, including any data you have provided. You may also request that we delete your personal information, except where we are legally required to retain it for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked using an automated spam detection service to help maintain the quality and security of our site.